Reach out to the Brilliant Scents team for any inquiries, support, or feedback.
Need assistance?
Reach out to our Customer Service team by filling out the form or by dropping us a call at:
(Toll-Free): 1-800-640-4504
(Local): 1-954-271-0010
(Email): concierge@brilliantscents.com
Our team replies to all inquiries within 24-48 hours and during regular business hours.
General Questions
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Are you having a shipping-related issue?
Please read our shipping policy here.
Do you need further assistance? Our customer care representatives are available from 10 AM to 5 PM EST.
You can also send us mail at the following address:
5400 N Dixie HWY
Boca Raton, FL 33487
United States
You can reach out to us via email at concierge@brilliantscents.com or drop us a call at (Toll-Free) 1-800-640-4504 or (Local) 1-954-271-0010
Do you have an order, product, or related question?
Please read our Frequently Asked Questions first before contacting us as you may be able to resolve your issue with our answers.
Do you want to return or exchange a product?
Read our refund policy here.
Wholesale Dealer Inquiries
If you're looking for wholesale orders, dealership opportunities, or exclusive offers, contact us to learn more and get started.
Influencer Program
We are looking for individuals thrilled to share their experience with our diffusers and aroma products. Please get in touch for more information.