Brilliant LX & Top 3 Scents | Starter Kit

I purchased the Brilliant Mini diffuser from Brilliant Scents, which is advertised as suitable for a car, office, or room and claims to cover up to 150 sq. ft. However, after using it for an entire day in my office, I barely noticed any scent. To test it further, I closed my office door for an hour and left the room, expecting to notice the fragrance when I returned — but the scent was extremely light and almost unnoticeable.

When I contacted customer service, I was initially told it’s meant for a car, despite their claim that it works in rooms. I requested an exchange for a larger model, but they refused to cover shipping costs and even wanted to charge me for the original shipping. While this may be part of their terms (which most people don’t read), I still find this to be poor customer service.

Because of this experience, I’ve decided not to purchase a larger diffuser from Brilliant Scents and will look for a better option from another company.

Only have had the diffuser a week. So far so good. My item was back ordered and was contacted to discuss options-the staff here are pretty great.

Ive used many other diffusers before, this one is the absolute best!

Perfect size for traveling and/or in the vehicle.

I absolutely love it. It is beautiful and makes my house smell so good. I actually bought this one as a replacement for the one my son gave me for Christmas. I accidentally broke it. But I love it so much and use it every day that I’m home.